Hi Bradley,
Thank you for your honest feedback and for bringing this to our attention. We’re sorry to hear that your pot arrived damaged and for any inconvenience this caused. We’ll be updating the product description to clearly mention the drainage hole to ensure there’s no confusion for future customers.
To resolve the issue with your damaged pot, please send us some photos at info@greenmyspace.com.au, and we’ll arrange a replacement right away. Also, if you decide the product isn’t right for you, we’re happy to offer a change of mind return.
We genuinely appreciate your support and the chance to make this right.
Kind regards,
The Green My Space Team